A status report and fee must be submitted to U.S. Customs and Border Protection
(CBP) for every license that has not been previously revoked, suspended or
canceled, whether it may be a license for a corporation, limited liability company,
partnership, association, or individual. Some brokers who have had their licenses
suspended may be required to submit a status report and fee depending upon the
conditions of the Suspension Agreement enacted between CBP and the
individually licensed broker.
An individually licensed Customs broker who forms a corporation, limited liability
company, partnership, or association, that is subsequently licensed as a Customs
broker, will be required to submit two reports and fees along with each report that
is filed - one for the individual license, and one for the license for the
CBP encourages you to submit your triennial status report and payment electronically via pay.gov; however, a paper triennial status report and payment in the form of a check or money order payable to U.S. Customs and Border Protection may be submitted to the port that originally delivered the license to the broker. A report and/or fee submitted to a port other than the delivered through port may be rejected, returned, misplaced or denied which may result in the revocation of the license.
The report and fee submissions will be collected online via the Pay.gov website, where credit, debit and digital wallet (PayPal, Amazon Pay, etc) are accepted*. The status report webform fields will be filled directly on Pay.gov, and the employee list can be attached and uploaded, as applicable.
A link to the Triennial Status Reporting on pay.gov is located HERE
(https://www.cbp.gov/trade/programs-administration/customs-brokers)  on the CBP webpage. The pay.gov link will become operational on December 15, 2017 when the reporting timeframe opens.
In no instance should reports be submitted directly to CBP headquarters. Submission of triennial reports directly to headquarters will not be considered to have satisfied reporting requirements. *Note: There are no additional fees for paying online using any means on Pay.gov