Employment Opportunities Title:
Permit Technician

Post Date
1/9/2025

Expiration Date
4/9/2025

Details:
Salary to be commensurate with experience
The hiring range is $27.37 - $34.22/ hourly
The deadline to submit applications is January 22, 2025. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work an average of 40 hours per week.  The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays.

Aurora Water Department

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

The Water Permit Technician position will reside in the Aurora Water \"TAPs Office.\" The TAPs Office team is responsible for calculating and collecting fees associated with service connection. In addition to this role, the team develops reports for wholesale connection fees, calculates and issues stormwater permit fees, tracks and refunds fiscal securities, schedules inspections, tracks and communicates new accounts to the billing office and answers customer questions as needed. The ream works in the Granicus AMANDA system which is undergoing an upgrade this Spring. The position will be under the supervision of the TAPS office supervisor.

PRIMARY DUTIES & RESPONSIBILITIES
• Calculate and collect fees for water and sewer connection permits
• Calculate and collect fees for stormwater and erosion control permits
• Manage and refund stormwater fiscal securities
• Create, track and communicate new accounts to the billing team
• Schedule inspections for water and sewer line services
• Track and collect service line inspections fees
• Research and issues development fees
• Reviews various building permits
• Communicate closely with the development review team
• Develop monthly and quarterly reports for wholesale districts Metro Wastewater and City and County of Denver fee calculations
• Work in the Amanda systems
• Facilitate and coordinate project logistics such as verifying, completing and maintaining project
documents
• Upload and manage Aurora Water documents to Stellent (Oracle) for both internal partners and external customers to view.
• Work with IT to develop additional functionalities in the system in use
• Find workflow and communication efficiencies and implement
• Review, develop and update Standard Operating Procedures
• Performs additional duties as assigned



Qualifications:
Education:
• Associate's Degree in business, engineering technology, finance or related field


Experience:
• At least two (2) years of professional-level experience in business, finance or engineering

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills and abilities may be considered.


Knowledge:
• General proficiency in MS Office product. Knowledge of AMANDA, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus

• Knowledge of municipal design criteria, fee structures, fee calculations and specifications


Abilities:
• Establish and maintain effective working relationships with employees, consultants, and citizens
• Excel at communication with parties both inside and outside the City
• Communicate effectively both orally and in writing
• Perform as a task manager for complex projects
• Handle sensitive situations with tact and diplomacy
• Be a creative thinker who is driven by opportunities to continually improve
• Work effectively with a diverse group of people
• Take initiative in identifying problems and solution
• Handle multiple projects simultaneously and use good judgment in prioritizing work
• Behave and make decisions consistent with the City of Aurora values and Water vision and
missions


Skills:
• Easily learn and operate new computer programs. Accela and Oracle (or other database)
experience a plus
• Interpret engineer drawings, standards, and specifications


Licenses and/or Certificates:
• None

Employer:
Aurora Water
Contact:
Mackenzie Creamer

Email:
mcreamer@auroragov.org

Website:
https://auroragov.wd1.myworkdayjobs.com/en-US/Careers/job/Daniel-P-Mikesell-Building-Southeast-Area-Maintenance-Facility--SEAM/Water-Permit-Technician---VHBE_JR105815?q=water

Salary/Wage Amount or Range:
$27.37 - $34.22/ hourly