Business Process Modeling: People, Process and Technology Webinar
12:30 PM - 1:30 PM Eastern
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Event Description

In this webinar, organized by the CWP-KT Membership Committee, we will discuss how business process modeling can be used to help optimize your workforce. We will look at how modeling business processes help your staff better understand their roles and communicate more effectively with other team members, as well as how to best utilize technology into these processes. In the webinar, we will see how Warehouse Business Process Improvements that Louisville MSD has been effective in accomplishing this, however, these types of improvements can be done in all areas of a utility. Our speakers include:
  • Zonetta E. English, Strategic Initiatives & Project Delivery Director, Louisville MSD
  • Jamie L. Decker,  PE, CRL, Senior Associate, Hazen and Sawyer
  • Rene’ Lindsay, CPPO, CCA Chief Procurement Officer, Louisville MSD
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