Features and Benefits
A feature-rich solution for your association management software needs
MemberLeap is a powerful, cloud-based association management system that includes many modules to assist member-based organizations. An association using MemberLeap can efficiently manage their day-to-day operational needs and successfully achieve their membership and revenue goals.
These modules, listed below, are accessible after logging in via an Admin Menu (example) and Member Menu (example).
NOTE: Features with online payment options are only available in Silver, Gold, and Platinum MemberLeap Plans.
Membership Management
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
 | |  | | | Member Database a full-featured member database system; track member data, membership plans, categories, notes, and custom fields for your members' data; also offers a cross reference feature where a parent company can track its employees' who receive free membership benefits. |
| | | | Member Directory / Search (Find a 'Member') display a public directory on your website and/or a private directory in the online member portal; both are fully searchable based on various criteria - membership plans, member name, categories, and custom fields; we can also customize a directory to meet your specific needs if you want to search on or display different fields for each directory. | |
| | | | Membership Interest Form (Contact Us Form) this feature allows prospective members to fill out a form to request more info; their info is sent as an email to a designated email, and is also loaded into the member database as a prospect record. | |
| | | | Online Membership Portal Area members can be granted login permission to this area where you can limit access to 'member-only' information; it offers a member dashboard where you can house pertinent information that you want your members to see first and foremost when they login; members can also easily update their own contact information. | |
| | | Member Data Conversion take your current member data, convert it, and load it into your account; limited to conversion of one flat file of data; first 50 fields are included in the packages. | ||
| | | Customer Relationship Management (CRM) System keep track of your interactions with your members and prospects as well as schedule reminders for follow-up; also features a referral tool, so you can refer members or the public to your members. | ||
| | | Quick Reports and Custom Reporting choose a quick report or set up an unlimited number of custom reports to generate formatted member lists, address lists, mailing labels, and more. | ||
| | | Membership Billing manage dues and non-dues payments, automate member dues renewals, produce invoices for dues, track payments, send email renewal notifications and past due notifications, and more; please let us know if you have complex pro-rated dues, so we can determine if it will require custom programming. | ||
| | | Online Payments allow your members to make online payments for new member dues, renewals, event registration fees, store purchases, donations; includes interfaces for PayPal, ClearGate, and other payment gateways. ACH and eCheck options are available through Authorize.Net. | ||
| | Member Lists allow members to submit various information relevant to your organization - CEU credits, employment history, volunteer hours, sales, etc. | |||
| | Property Asset Management HOA members can identify various assets owned (i.e. vehicles, boats, docks, etc.) as well as assets they are authorized to use. | |||
| | Waivers require members to e-sign waivers during new member registration, membership renewal, event registration, online store checkout, and message boards submissions. | |||
| Member Ratings allows your members to rate and review other members. | ||||
| QuickBooks Interface after transactions (new member dues, renewal dues, event registration fees, donations, and store purchases) are processed through MemberLeap, you can easily sync them over to your QuickBooks account with a simple click of a button - no data entry required. Due to the complexity of setting up the initial general ledger accounts and classes, there is an initial setup cost of $900. There is also a $40 per month synchronization and support of QuickBooks software by Intuit fee, which is included in the Platinum Plan; otherwise, it needs to be added to the Silver and Gold Plans. |
Website Content Management
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | | | | Website Content Manager an easy-to-use Grid Editor tool allows non-tech users to create responsive, mobile-friendly webpages by formatting various sections. |
| | | | | Slideshow Manager display a rotating slideshow anywhere on your website of pictures, sponsors, services, or even ads (for an additional revenue stream, you can sell banner advertisement space on your site). |
| | | | | Links Page Editor easily maintain a hierarchical list of links and resources; organize a list of links into categories and sub-categories; add captions, text sections, and more to clearly present all of these resources. |
| | | | File Archive / Document Library share documents with your members, board of directors, or committees; post documents such as newsletters and meeting minutes online; keep documents organized by category or sub-categories; easily searchable. | |
| | | | Video Manager organize videos and then present them as publicly available or for members only. | |
| | | | Photo Album Editor manage and organize photos of your members, events, and projects; photos can be labeled, and albums can be public or members only and displayed in an album format or a slideshow; and photos can be organized into multiple volumes. | |
| | | Forms Builder build custom online forms to allow anyone to fill them out on your website or for members only in the portal; they can be used to submit requests, provide feedback, ask questions, and more; if members are logged in, their responses will track back to their profiles. | ||
| | | Classified Ads allows members to post ads for products or services on your website or within the Membership Portal. | ||
| | | Job Board allows employers and candidates to connect. | ||
| | Member Press Releases similar to the news manager, your members can submit press releases to be published on your website; a press release editor has the opportunity to approve/disapprove of submissions. |
Web Hosting
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | | | | Basic Web Hosting all plans include our basic hosting plan, including generous storage, email features, and backups - 8 GB of storage and 20 domain-based email accounts (name@domain.org) with web-based access or with optional email forwarding. |
| | Advanced Web Hosting Plans optional Enhanced Plan: 16 GB of storage and 40 email accounts; an extra $10 monthly fee applies. optional Enterprise Plan: 32 GB of storage and 80 email accounts; an extra $20 monthly fee applies. |
Communication
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | | | | Broadcast Email Messages and Newsletters easily send an outgoing mobile-friendly message or newsletter to all members, select members, or non-members via an easy-to-use advanced interface, which includes the ability to create templates for different kinds of emails; schedule emails of a marketing campaign to go out at a future date; publish newsletters on your website on a specified date; review stats that include open rate and click-through data; post to your social media networks. |
| | | | | RSS Feeds / Uploads / System Integration RSS feeds are provided with the calendar, news, and member press release modules; member data upload is available, and other data feeds into and out of the system are possible, contact us for details. |
| | | | News Manager keep members updated with the latest information from your organization by publishing news items on your website, which are fully searchable; allow members to submit news articles to be published on your website as well. | |
| | | | Blog keep members updated with the latest information from your organization by publishing a blog on your website and allow members to comment on your postings. | |
| | | Drip Marketing setup automatic drip programs (emails prepopulated with various content) tied to trigger events (joining as a member, signing up as prospect, converting members from pending to active, members' birthdays, etc.) | ||
| | | Message Boards / Discussion Forums allow members to conduct ongoing discussions online; multiple boards can be organized around different subject categories; within which, members can start topics for discussion. | ||
| | | Email List Service Manager integrated through the message boards; allows an admin to create an email-list handle (email@domain.org), so members can send and reply-to topics by email in addition to this content being posted on an online message board; these emails make it easy to send email messages to members who have opted to receive them. | ||
| | | Projects / Committee Management allow members to sign up for groups, projects, classes, committees (Board of Directors, event committee, volunteers, etc.), and communities; easily update pages detailing your various projects; store committee documents; allow committees to easily communicate with one another; send broadcast emails to committee members; create, assign, and manage tasks for your committee members. | ||
| | | Elections create an election with a variety of different questions to send to your members; it is designed to allow only one vote per member. | ||
| | Community Posts allows members and non-members to submit non-association events for an Admin to approve for inclusion in the newsletter feature. | |||
| | Social Networking Tool (MultiPost) while creating broadcast emails, newsletters, and news manager items, you can also post them to Facebook, X FKA Twitter, and LinkedIn simultaneously. | |||
| | Surveys conduct surveys to collect information from your members only; designed to allow only one submission per member, and the emails that are sent to members are encoded for that particular member, so sharing a link to the survey will not work. | |||
| | Resource Reservations allow your members to reserve common resources (such as an LCD projector, meeting rooms, or other items) for a block of time. | |||
| | Library a 'librarian' can manage a list of documents and media; members can checkout items; and the librarian can check them back in when returned. | |||
| Digital Membership Card and Membership Certificate your members can access a digital membership card on their phones that displays their membership status or download a membership certificate to print, frame, and display in their offices | ||||
| Legislative Action Center organize advocacy campaigns for your members to easily contact government officials regarding legislative issues/bills that are pertinent to them; there is also a $40 per month customer support fee, which is included in the Platinum Plan; otherwise, it needs to be added to the Silver and Gold Plans. | ||||
| Broadcast Text Message quickly send a broadcast text to your members and/or prospects using this premium service (remind committee members of upcoming meetings, notify members about special offers, and more); there is a minimum $20 monthly fee for the first 500 texts sent and then a $0.02 cent charge per text for additional texts (US phone numbers only). Please contact us if you want international text options. |
Event Management
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | | | Calendar of Events easy to update online; the calendar features all of your organization's upcoming events; it can be public and/or members only - various formats are available. | |
| | Event Registration allow members and non-members to sign up for your events and pay fees for conferences, conventions, and other events. | |||
| | Attendance Tracking utilizing our mobile app, easily track your members' attendance at your events; other options within event registration also let you track attendance using your desktop, laptop, or tablet. | |||
| | Volunteer Management set up available volunteer sessions, opportunities, and time slots available for your members to easily register for; track volunteer hours; assign volunteer coordinators; and run various reports. | |||
| | Tours design and manage tours and their respective tour stops for your members to attend and check in to via our mobile app. | |||
| Event Task Management allows admins and event admins to create, assign, and manage tasks to help make events run more efficiently | ||||
| Virtual Event Registration and Zoom Interface allow members/event attendees to sign up for your virtual events, pay registration fees online, and attend online events via our Zoom interface; the first Zoom account is included in the the Platinum plan, a second account can be added for $10 per month; the first Zoom account can be added a la carte to the Gold Plan for $10 per month or $20 per month for a second account. | ||||
| Event Attendee Portal allows attendees access to an event portal with information about the event and for your virtual events, links to the Zoom sessions. | ||||
| Exhibit Booth Editor set up an interactive map for your conference, tradeshow, or other event; exhibitors can select booths, upload their logo/picture, and see what other booths have been taken and by whom. | ||||
| Call for Proposals / Abstract Management in preparation for a conference/convention, you might conduct a 'call for proposals' to determine who will present at the event - included is a system that makes this process much easier; your members can also submit anonymous nominations for scholarships and awards; easily create a conference program or journal; can also be used as a non-profit grant management tool; there is an extra $40 monthly support fee, which is included in the Platinum plan, or can be added a la carte to the Gold Plan. | ||||
| Event Navigation Bar create multiple event webpages in your content manager and then redirect your event URL to the main page; a secondary navigation bar displays with links to all of the other webpages that relate to the event. There is an additional initial setup cost for this feature based on your specific needs. | ||||
| Event Features in the Mobile App let members check themselves into your events by scanning a QR at registration, view an attendee list, view their schedule, and complete surveys; Admins can also use it as an attendee check-in tool; there is an additional setup cost for the mobile app (please see Mobile App below). | ||||
| Member Tokens organizational members can allow their cross referenced members to use purchased tokens in lieu of dollars to register for select events and to purchase select items in your online store. |
Fundraising
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | Online Silent Auction generate non-dues revenue by creating online silent auctions with various items for your members to bid on. | |||
| | Wish List present a list of items needed by your association (tangible goods like office equipment, furniture, supplies, etc.) for members and supporters to donate. | |||
| | Online Store offer an online shopping cart to sell promotional items, sponsorships, downloadable documents, etc.; allow members and/or the public to purchase them using your payment gateway; includes inventory management tools; cross referenced members can also use purchased member tokens on select items. | |||
| Online Donations / Campaign Management allow members and donors an opportunity to financially support you by making donations to your organization online; simplified donation process, recurring donations, cumulative donation reporting, and campaign management. There is an extra $25 monthly support fee, which is included in the Platinum plan, or can be added a la carte to the Gold plan. | ||||
| Gift Membership allows both your members and guests/non-members to be able to purchase gift memberships for each other; it will create a one-time code that can be emailed to someone of your choosing which they can then redeem. |
Education
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| | Online Learning Management System allow members to take self-guided courses online, complete multiple choice tests, and receive certifications for successfully completing them. |
Artificial Intelligence
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| AI Assistant / Features allows content creation assistance (images and text); enhanced search features; membership data analysis; AI-based assistant for administrative tasks via console interface; more AI features are in development, contact us if you have specific needs or would like a demo. |
Mobile Applications
| Copper | Bronze | Silver | Gold | Platinum | Features and Benefits |
| Mobile App allows your members easy access to various modules and features (including event registration features) on iOS through iTunes and Android through Google Play. There is a $1,800 initial setup cost, which is included in some website packages. There is also a $20 per month maintenance and support fee that covers basic upgrade requirements, which is included in the Platinum Plan; otherwise, it needs to be added to the Silver and Gold Plans. | ||||
| Push Notifications Included in the Mobile App initial setup cost Send messages directly to your member's mobile devices as message alerts, badge updates, or sound alerts; great for sharing information with members at your events. |
- Pricing effective May 1, 2023, subject to change.
- Please let us know if your organization needs a Single Sign On (SSO) or Application Programming Interface (API) to interact with an external software system.
HOA Features List
Monthly MemberLeap Lease Fees
After deciding which MemberLeap plan above your organization can most benefit from, you can then determine your monthly MemberLeap lease fee based on this plan in conjunction with the total number of member records requiring usernames and passwords in your database.
