Calendar
10/14/2026
ISTA CC 301 | User Requirement Specification (URS) to Operational Qualification (OQ)
Date: Wednesday, October 14
Time: 10:00 a.m. to 2:00 p.m. ET (UTC-04:00)
Instructor: Carolyn Williamson, ISTA Pharma Committee Board Member
Course Overview
Learn how to develop, qualify, and implement a temperature-controlled shipping program from User Requirement Specification (URS) through Operational Qualification (OQ). This course takes the fundamentals of ISTA CC 201 and puts it into practice.
Course Topics
How to create a robust URS
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Highlight both major and minor attributes of a URS
How to design and implement your OQ process
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Highlight the design qualification tests
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Execution of an OQ protocol
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Documentation, including:
- Test Protocols and Reports
- Temperature Recording Device Settings
- Operational SOP/WIs
- Staff training
- How to select and implement a pre-qualified shipper
- Navigating Change Control to Implement your Qualified System
- Lessons Learned on Implementing a Qualified Shipping System
- Case Studies
Registration Rates
ISTA Member Rate: $495
Non-Member Rate: $625
Instructor
Carolyn Williamson has 20 years’ experience in supply chain qualification spanning the development and commercial components in both pharmaceutical and biologics space. Carolyn has been active in this space within the industry throughout her career and currently is serving on the ISTA Pharma Committee Board. Carolyn transferred her career to a consulting role in 2019 as President of Parenteral Supply Chain offering her the freedom to work on every aspect of the supply chain from Mile 1 to the Last Mile. Carolyn is certified as a Project Management Professional. She holds a B.S. degree from The Catholic University of America and an M.B.A. degree from LeMoyne College.
ISTA PDP Recertification Credit: 20 points
Location: Live Virtual
Registration ends on 10/14/2026
4/19/2028 - 4/19/2027
Get a head start on your education with our special in-person training sessions for the popular Packaging Dynamics Professional (ISTA PDP) Certification and Cold Chain courses, offered ahead of the ISTA Forum USA on Monday, April 19th! Whether you're an experienced packaging professional looking to broaden your expertise or a newcomer seeking to gain essential knowledge, these training courses, led by industry experts, are great options to meet your specific needs.
Training fees are discounted with ISTA Forum USA registration.
Contact Elizabeth Webb if you need your ISTA Training and ISTA Forum Europe invoices combined.
Packaging Dynamics Professional (ISTA PDP) Certification
| Registration Option | ISTA Member | Non-Member | Student |
|---|---|---|---|
| With Forum Registration | $1,050 | $1,650 | $950 |
| PDP Only (No Forum) | $1,350 | $1,950 | $1,200 |
Students may optionally register for PDP 101 for $75 USD.
CC 201 | Introduction to BioPharma Cold Chain & CC 301 | URS to OQ
| Registration Option | ISTA Member | Non-Member | |
|---|---|---|---|
| Single CC Course with Forum Registration | $450 | $495 | |
| Both CC Courses with Forum Registration | $850 | $950 | |
| Single CC Course (No Forum) | $495 | $625 | |
| Both CC Courses (No Forum) | $950 | $1200 |
Location: Hyatt Regency Miami
Miami, FL