Online Member Portal Area

Customize the Member Experience


The Membership Portal is the heart of our system, and one of the unique features you can offer to your members. This area is accessed via individual usernames and passwords that are issued initially to your current members in welcome letters during the development process and then as new members register. You have control over the features that are available to your members and how they are presented. Using a drag-n-drop editor, you can edit what your members see after logging in.

Add Value to Membership


The extensive online Membership Portal offers value added to your organization's membership. Your association can decide which features to offer your members or hide from them:

  • Update contact information
  • Pay dues and membership fees online
  • Search the member directory
  • Store documents, videos, presentations, webinars, and more on the file archive/document library
  • Read news and blog articles
  • View or post event photos
  • Browse classified ads
  • Take continuing education courses through the online learning module
  • Engage with other members in online message boards, discussion boards, and forums
  • Make posts to several social media platforms with Multipost
  • Be heard in the legislative action center
  • Participate in surveys
  • Look for upcoming events
  • Submit events
  • Register and pay online for events and conferences
  • Make donations online
  • Purchase items from your online store
  • Volunteer for various opportunities
  • Connect with other members in various Projects and Committees
  • And much, much more!

Watch Member Experience Video

Member Menu

When your members log into your Member Portal, they will have easy access to the modules and information that Admins have chosen for them, including:

  • Member Menu - quick links to members, events, communications, engagement tools, resources, and multimedia
  • My Membership - your members will have access to their own contact information, photos, billing information, committees, and event information
  • Custom Member Area - customizable dashboard (the area below the main member menu) to showcase pertinent information you want your members to see first and foremost when they log in. This area includes these widgets and more that can be added:
    • Days left in Membership Term
    • Membership Balance and Renewal Button
    • News Feed
    • Event Feed
    • Event Info
    • Organization Contact Info
    • Project/Committees List
Members' Menu
Admin Menu

Please visit our MemberLeap Features and Benefits webpage to learn more about the modules offered in our membership management software.

Admin Portal

Full Admins are usually staff, who play a key role in the organization's administrative processes, who need access to everything in the membership management system and website content manager, including all confidential and financial data.

The Admin Menu allows Full Admins easy access to efficiently manage their organization's day-to-day operations.  Admins have access to a separate Admin View that allows a custom admin menu to include information relevant to full admins, or they can access the Members View.

The features above the Admin Menu include:

  • Admins can add quick links to various features they use often in Favorites.
  • A comprehensive online Help Desk feature is built into every system allowing Admins to find information about each of the modules as well as training videos to learn more about how to use our software. Also, members with individual Admin permissions have access to the Help Desk.
  • Review a list of the latest feature updates and enhancements that have been made to the software.
  • Admins have access to modify the Configuration options for various modules to meet their organization's needs.

The features below the Admin Menu can be customized to include important information that Full Admins need convenient access to.